UPDATE:
To our lovely practice community,

Following the new Government Restrictions that came into effect on Friday, 12th of February at 11.59pm, we will be closed until Wednesday, 17th February 2021. We will re-open as per normal from Thursday, 18th February 2021. Our reception team will be contactable from 9am – 1pm on the days of closure (Monday, Tuesday and Wednesday).

If you have an appointment booked during the days of closure, our team will be contacting you.

Online bookings are still active and available from Thursday, 18th February 2021.

Thank you for your patience and understanding at this time and we look forward to welcoming you back when the restrictions ease.

– The team at Dental at Keys

We are waiting to hear back from relevant authorities in regards to the latest lockdown. Please be assured that we will be contacting you about your appointment once we confirm.

Stay safe everyone!

Thank you for your support and understanding as we navigate these tough times!

– The team at Cranbourne North Dental

Level 1 Dental Restrictions are in effect from 28th September 2020. This means we are able to do all of our procedures with standard precautions. Yes, this includes cleans!

We are taking additional precautions to help safeguard our staff and patients:

– We require all patients to wear a mask upon entering the premises, as mandated by the Victorian Government.
– Please come alone to your appointment. Social distancing & patient limits apply.
– Upon arrival, please use the hand sanitiser provided and refrain from touching your face/mouth.
– We will continue to ask you some screening questions before each appointment.

Online bookings are still active for your convenience – Our team will have to make contact with you after you book online to run through some questions with you.

Thank you for your support and understanding as we navigate these tough times!

– The team at Dental at Keys

Dear patients,

We are delighted to announce that from Monday, 11th May 2020, we will be moving to Level 1 Restrictions. This means we are able to perform all our usual procedures.

We are asking all patients to observe social distancing and proper hand hygiene:

• Please wait in your car until we call you to come in.
• Upon arrival, please use the hand sanitiser provided and refrain from touching your face/mouth.
• We will be continuing asking you some screening questions before your appointment as well.

Online bookings have also been restored for your convenience – Our team will have to make contact with you after you book online to run through some questions with you.

Thank you for your support and understanding as we navigate these tough times!!

– The team at Dental at Keys

Dear patients,

We are delighted to announce that from Monday, 27th April 2020, we will be moving back to Level 2 Restrictions. This means we will be able to perform a wider range of essential dental treatment for our patients.

While this is great news, it does not mean we will be able to perform all procedures just yet! We are still prioritising dental emergencies, so please call or email our team and they can assist you accordingly. We will be here for you when this all settles to provide you with exceptional dental care and to nag you about flossing and brushing your teeth!

Please note our opening hours & phone number have changed temporarily due to COVID-19.

Online bookings are not available during this period – you will need to call or email us to arrange an appointment.

Thank you for your support and understanding as we navigate these tough times and hope we can count on your support when we return. Until then, stay safe and do your bit to flatten the curve!

– The team at Dental at Keys

You may have noticed that our business hours have changed recently.

In an effort to slow the spread of Coronavirus (Covid-19), we are operating by appointment only on selected days.

Level 3 restrictions are in placed (as recommended by the AHPPC) and we are limited in the type of appointments we can see.

You will need to call us to make an appointment as all online bookings have been disabled.

Stay Safe!

To our lovely community of patients,

Thought this would be a good time to update you on the recent developments surrounding COVID-19 (Coronavirus).

We are still open and seeing patients and will continue to follow direction from the relevant Health Authorities.

Please be advised, we are continuing to adhere to the strictest infection control measures and have added some additional measures that you may notice when you visit us.

1. We have removed all toys and other items from our reception area.
2. Please try to limit the number of people who accompany you to your dental appointment. If it is for a child, try to ensure only 1 parent/guardian is present.
3. We ask that you use the hand sanitiser upon arrival and leaving the premise.
4. Please refrain from touching your face/mouth.
5. Apologies that we will not shake your hand at this time! There will be plenty of time for that after all this.

In the interest of your safety and our practice and patient safety, please read through the follow questions and give us a call ASAP if you have answered ‘YES’ to any of the following.

1. Have you or someone in your immediate family travelled overseas in the past 2 weeks?
2. Have you been in *CLOSE or **CASUAL contact with a confirmed OR suspected case of COVID-19?
3. Do you have any of the following symptoms:
   • Generally unwell
   • Cold/flu-like symptoms
   • Sore throat
   • Cough
   • Runny/stuffy nose
   • Fever
   • Headaches
   • Body aches/pains
   • Breathing difficulties
   • Diarrhea/vomiting

Thank you for your help and understanding to ensure optimum patient safety.