Dear patients,
We’ve just been informed that certain networks (such as Optus) are unable to call us on our main number: 03 8759 4490 (either goes straight to Voicemail or it rings without any connection to our side).
We are currently working with Telstra to fix this problem ASAP.
If you are affected by this, please drop us an email with your phone number on info@dentalatkeys.com.au and we will endeavour to return your call ASAP.
Alternatively, you may try contacting us on our temporary mobile number: 0459 561 808
Online bookings are not affected.
Thanks for your patience!
Dear patients,
We’ve just been informed that certain networks (such as Optus) are unable to call us on our main number: 03 8759 4490 (either goes straight to Voicemail or it rings without any connection to our side).
We are currently working with Telstra to fix this problem ASAP.
If you are affected by this, please drop us an email with your phone number on info@dentalatkeys.com.au and we will endeavour to return your call ASAP.
Alternatively, you may try contacting us on our secondary number: 03 8753 8765 – however some are reporting the same issues with this number as well.
Online bookings are not affected.
Thanks for your patience!
Dear Patients,
We are delighted to inform you that our phone problems are now resolved. All Optus and Vodafone phones should be able to call us on our main number.
As a precautionary measure – our temporary mobile number (0481 233 280) will still be active just in case there are still problems. If you still are experiencing problems, please do let us know!
If you have any questions, please feel free to contact us on: (03) 8759 4490.
UPDATE: Looks like we have solved our phone problems! Just in case it goes down again, don’t hesitate to contact us via email instead!
We apologise to any of our patients who have been trying to call us lately – we have been having trouble with our NBN telephone system but are working quickly to sort it out!
If our phones are down – please send us an email at info@dentalatkeys.com.au and we will endeavour to get back to you as soon as possible!
Thanks for your patience!