Dear patients,
We’ve just been informed that certain networks (such as Optus) are unable to call us on our main number: 03 8759 4490 (either goes straight to Voicemail or it rings without any connection to our side).
We are currently working with Telstra to fix this problem ASAP.
If you are affected by this, please drop us an email with your phone number on info@dentalatkeys.com.au and we will endeavour to return your call ASAP.
Alternatively, you may try contacting us on our temporary mobile number: 0459 561 808
Online bookings are not affected.
Thanks for your patience!
Dear patients,
We’ve just been informed that certain networks (such as Optus) are unable to call us on our main number: 03 8759 4490 (either goes straight to Voicemail or it rings without any connection to our side).
We are currently working with Telstra to fix this problem ASAP.
If you are affected by this, please drop us an email with your phone number on info@dentalatkeys.com.au and we will endeavour to return your call ASAP.
Alternatively, you may try contacting us on our secondary number: 03 8753 8765 – however some are reporting the same issues with this number as well.
Online bookings are not affected.
Thanks for your patience!
Dear Patients,
It has come to our attention that some patients have not been able to phone or call us over the past few days. This seems to only affect Optus network phones (eg. Amaysim as well).
We are working hard to resolve this problem with Optus, Telstra and NBNco.
If your enquiry is urgent, please call us from another phone (not on the Optus network) if possible or email us at info@dentalatkeys.com.au with your number and we will endeavour to call you back as soon as we can.
Once again, we apologise for the inconvenience.