Coronavirus – additional measures to protect the community

To our lovely community of patients,

Thought this would be a good time to update you on the recent developments surrounding COVID-19 (Coronavirus).

We are still open and seeing patients and will continue to follow direction from the relevant Health Authorities.

Please be advised, we are continuing to adhere to the strictest infection control measures and have added some additional measures that you may notice when you visit us.

  1. We have removed all toys and other items from our reception area.
  2. Please try to limit the number of people who accompany you to your dental appointment. If it is for a child, try to ensure only 1 parent/guardian is present.
  3. We ask that you use the hand sanitiser upon arrival and leaving the premise.
  4. Please refrain from touching your face/mouth.
  5. Apologies that we will not shake your hand at this time! There will be plenty of time for that after all this.

 

In the interest of your safety and our practice and patient safety, please read through the follow questions and give us a call ASAP if you have answered ‘YES’ to any of the following.

  1. Have you or someone in your immediate family travelled overseas in the past 2 weeks?
  2. Have you been in *CLOSE or **CASUAL contact with a confirmed OR suspected case of COVID-19?
  3. Do you have any of the following symptoms:
    • Generally unwell
    • Cold/flu-like symptoms
    • Sore throat
    • Cough
    • Runny/stuffy nose
    • Fever
    • Headaches
    • Body aches/pains
    • Breathing difficulties
    • Diarrhea/vomiting

Thank you for your help and understanding to ensure optimum patient safety.

Dental at Keys

We are a modern dental practice that wants to change the way you think about your teeth. We offer general dental, cosmetic dental, implants and orthodontics. We want to provide the best dental care for our community by not rushing you in and out but instead, making sure you’re in control every step of the way, doing quality work and upholding the best infection control. We do this by having a great team of highly trained and empathetic staff and clinicians to support you in your dental health. We have a keen focus on treating your oral health as a whole, not just focusing on your teeth. This includes assessing everything that can affect your oral health- your breathing (airway), your dental history, your habits, your smile, your goals to name a few. That’s our comprehensive care promise to you.

We also pride ourselves on keeping up to date with latest technology in dental, including an intra-oral mouth scanner. We even have TVs on the ceiling to try to keep you entertained during those long (and fun?) dental appointments!

We would love to meet you and find out more about you. We understand that your mouth is a very important and a very personal space and we thank you for trusting us with your care.

Dental at Keys is located on the first floor in the Medical Centre at the Woolworths Keysborough South Shopping Centre which is conveniently located at the corner of Chapel Road and Hutton/Greens Road. We service nearby surrounding suburbs such as Waterways, Dingley Village, Aspendale, Aspendale Gardens, Braeside, Chelsea, Springvale, Springvale South, Noble Park and Dandenong.

All major health funds are accepted with on-the-spot claiming through HICAPS. Eligible children are bulk-billed under the Medicare Child Benefits Schedule (up to $1132) and all Veterans Affair’s patients.

Dental at Keys is a proud member of the HCF Teeth for Life program, CBHS Choice Network and the Westfund Choice Network.

We are a certified Invisalign™ provider and have digital 3D scanning available in-house.

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